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The Farmer Group, Inc.
My Online Services
Personal Service, Total Protection
Phone (502) 863-5300
Toll free (888) 942-5361
Email info@farmergroupinc.com
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FAQs
For your convenience, we have assembled this list of questions and answers, commonly asked by our customers. If you do not find what you are looking for or have additional questions, please don't hesitate to contact a representative.

Auto Homeowner's Insurance Life Insurance Business and Commercial Insurance General Questions and Billing Premiums
COMPLETE INSURANCE SERVICE
Personal
Homeowner's
Renter’s Protection
Automobile
Umbrella Liability
Rental Dwelling
Motorcycle and Boat
Health & Medicare Supplement


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Worker's Compensation
General Liability
Commercial Property
Business Auto & Fleet Coverage
Liquor Liability
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Life & Financial Services
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Disability Protection
Tax Deferred Annuities
Contract & Surety Bonds
Answers to FAQs, provided by Farmer Group, Inc.

Auto

What happens when I loan my car to someone? Is that person covered by my policy? Am I still covered?
Yes. Liability and coverage for Physical Damage (i.e. Comprehensive and Collision) always follow your car. Plus, if the driver of your car is insured, his/her policy will also be available to cover the cost of damages and injuries. The same rules apply when you borrow someone else's vehicle; your own insurance follows you no matter whose car you're driving. But the vehicle owner's policy is the key coverage in the event of an accident. You also have the responsibility of letting us know all licensed drivers in your household or any regular driver even if their not in your household

Should I purchase the insurance that the rental car agency offers when I rent a car?
Yes. But your auto policy does provide coverage on your rental car at the same level as your own coverage. If you do not have full coverage on your personal auto policy then of course you need to purchase the rental car insurance to provide physical damage. But even if you do have full coverage, the rental car insurance will often waive your liability for the decrease in value that a car suffers after an accident.

Homeowner's Insurance

Are floods, earthquakes, and other natural disasters covered?
Most catastrophes are covered. Flood and earthquake damage, however, are not covered by a standard policy and both perils are more common than many people realize. We can advise you on such normally excluded conditions as floods and earthquakes.

Renter's Insurance

How expensive is renters insurance?
Renters insurance is typically available for as little as $100-$150 a year.

Life Insurance

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Business and Commercial Insurance

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General Questions and Billing Premiums

How do I file a claim?
Contact us immediately! The office number has an after hours and weekend emergency claim number. If the situation is under control, you may email us, give us a call, or submit the claim form on this website.

I just emailed you requesting a quote, when can I expect a response?
We will return your call the next business day at the latest. Most quotes take a matter of hours.